Average Rating 4.8 Stars 
With Over 5,850 Online Customer Reviews
At Water Heaters Only, Inc we love customer feedback and we have over 5,850 online customers reviews. Below is a sampling of our online reviews from Google, Yelp, Angie’s List and Facebook.com from the past few years. Read our reviews and learn for yourself why we have over 500,000 happy customers since 1968. Then call (866) 946-7842 to schedule water heater repair or replacement service. We answer our phones 24/7/365 and do not charge extra for evening, weekend or Holiday service.
Aaron L. Redwood City, CA.
“From the initial call in to get my water heater fixed to taking a hot shower again, Water Heaters Only was nothing but professional and pleasant. My call in to the representative on the line was such a smooth process as she was immensely knowledgable about all types of water heaters, their pricing, and the installation process. All I mentioned was “balcony” and the representative knew exactly which brand and cost estimate was needed for my replacement heater. The company also was stated to have many brands and types of water heaters in their warehouses, which translates to getting a brand new heater in just a single day from the call in. You wouldn’t think getting a water heater installed is a “pleasant” experience, but my technician, Steve B., really did make it so. He called me 30minutes prior to arrival and worked around a scheduling misunderstanding on my part with the best attitude. Water Heaters Only brings along your replacement heater even if you decide to not go with their replacement services after the quote is given so they’re prepared to do everything right then and there. Steve was able to do the installation quickly and efficiently all while courteously updating me on his progress and with any updates as the work was being done. As an aside, I appreciated his respect for my home as he made sure to wear shoe/boot covers inside and laid out a tarp across my carpeted house to ensure no water or other junk damaged my floors. All in all I would say Water Heaters Only has comparable if not even better pricing than other plumbing companies I checked out and their service is absolutely top notch.”
thebulldog4700. Santee, CA.
“I called the company because I thought I needed a new water heater. I had met with two companies before and gotten quotes before finding water heaters only. I met with Thomas a very personable young man who noticed the heater was showing an error message that indicated something just needed cleaning. I hadn’t noticed it before, and no other company said anything about it. So, we agreed that he would just clean it instead of replacing it and he did, and I was very happy. Needless to say, I will be calling him back when it finally does fail. Great job! I definitely appreciated his competence and honesty. I recommend you ask for Thomas.”
Jim S. Vista, CA.
“JUSTIN was great! I called in the morning and they came to the house within three hours. Really appreciate the customer care and quick quick response! The job was done well and fairly priced.”
Vijay K. Redwood City, CA.
“Wesley was great. He communicated clearly, was super professional, and completed the job on time. I highly recommend water heaters only”
Laura S. Riverside, CA.
“Water Heaters Only was recommended to us by a friend. Cirus was very helpful with info as we discussed over the phone what needed to be done to resolve the problem. He made the appointment for us with Daniel. Daniel was very professional, personable and thorough. He did a great job and we are so happy with our new water heater. Thank you to the team.”
Susan Z. Redwood City, CA.
“Solid, reliable company with excellent service
Wesley was excellent technician”
Jon C. Canoga Park, CA.
“Our water heater went out over a weekend and I called my two plumbers and also called Water Heaters Only given the urgency. Water Heaters Only responded first and even came out on a Sunday to help.
We needed a large 75 gallon water heater so we had to pick up the tank on Tues to have it repaired and we were kept in the loop via text and phone during the process.
Max did an excellent job on the installation and even improved elements missing or otherwise out of date from the prior install over a decade ago. He made sure I understood how to use the various shut-off valves, how to light the pilot and revise the temp, and left the place clean from any debris and cardboard when done.
Highly recommended and would hire again!”
Scott G. Santee, CA.
“Arranged for a Sunday install and decommission of our broken water heater in San Diego, John B came out on a Sunday and did a great job! On time, great price, great service. Very happy and highly recommend.”
Sue M. Orange, CA.
“My experience with Water Heaters Only was perfect. Not only could the company get me in the next day, but Brad was an amazing installer. He shared with me all the concerns and spent hours at my place installing the heater. I highly recommend Brad for his exceptional service and installing my new water heater. He was punctual communicative, and demonstrated expertise throughout the process. His attention to detail and commitments equality craftsmanship were impressive.”
Chad L. Redwood City, CA.
“My hot water heater broke last night and it was completely replaced by noon the next day by an amazing tech named Lucas.
He answered all of my questions, made some suggestions that saved me some money, left zero mess, and everything was done very tidily.
I’d 100% recommend this company.”
Michael M. Tujunga, CA.
“Max D was great. Very thorough and honest. Did amazing, clean work.”
David B. Redwood City, CA.
“Thank Steve and Loni very much. Very fast and very professional! I just had two 75 gallon water heaters removed, then two new one’s installed.What great service! In less than 24 hours from my original call, Steve and Loni had me up and running.
Thanks to Water Heaters Only.”
Alice R. Orange, CA.
“Ron G did a great job installing our new water heater. He was personable, professional and worked hard to install the water heater. The installation looks great. He made sure to clean up the area and went over all we needed to know once he was done. I would call Ron again in a heartbeat.”
Jan P. Redwood City, CA.
“Cannot recommend this company enough. They provided same day service and their bid was substantially lower than others we had received. Steve, our technician, was OUTSTANDING; fast, efficient, friendly, clean, conscientious and (bonus pts) a 49ers fan! Highly recommend!”
Patrick P. Pleasanton, CA.
“Leaky water heater blues. Local Pleasanton plumbers out 3-4 days. Water Heaters Only confirmed same day service and within 2 hrs Wesley the installer showed up. Job was done promptly and expertly.”
Robert L. Concord, CA.
“Waterheaters responded quickly to a broken water heater and sent out a technician to replace the unit the next day. The technician Lucas was efficient and did a nice job with the replacement.”
Avi W. Canoga Park, CA.
“Max D is incredibly knowledgeable, professional & eager to explain the what & why of his work!”
Casey L. Vista, CA.
“John B. did a great job installing a new water heater for us. Stayed late on a Saturday to get the job done.”
Andrew M. Sacramento, CA.
“The crew at Water Heaters Only were quick to respond, and super helpful in providing info & options. I called on a weekend and Shaun set me up with a Monday morning appointment & the manufacturer’s diagnostic line. Manufacturer recommended I replace multiple parts, but the technician (John) suggested I might not need them. He guided me through some troubleshooting, and I was able to get the heater running again. Saved me hundreds of dollars on parts. Thank you!”
Aida M. Mesa, AZ.
“I will highly recommend this company. Customer service and response time were great. I am pleased with the work done in my house.”
Richard G. Riverside, CA.
“Ron G, the technician, from Heaters Only did an excellent job installing our water heater. He was professional, experienced, and knowledgeable. I would recommend this company to anyone who wants an honest and professional experience.”
M Leong. Concord, CA.
“We discovered the water heater leaking Saturday afternoon two days before Xmas. Called Water Heaters Only hoping they could send someone out on a weekend before the Holiday. Laura answered on the second ring and said they could send someone out within 2 hours. A half hour later the technician, Wesley called to say he’d be there in 20 minutes! He was extremely courteous and friendly. He had everything needed to replace the water heater and completed the job in a few hours. He was very neat and efficient and made sure everything worked properly. He removed the old heater and made sure everything was cleaned up. I couldn’t be happier with the whole experience. Thank you WHO and Wesley for the quick response and great work.”